Troubleshooting result collapsing
&collapsing=onto your search URL. If this resolves the problem then you need to ensure that
-collapsing=on isis added to the
query_processor_optionsfor your results page.
Check your results page configuration (and query URL) for the
collapsing_sigparameter. This tells Funnelback what your search results should be grouped on and must be passed to the query either as a
query_processor_optionset in your results page configuration, or in your search URL as a request parameter.
If you have a collapsing signature defined check your data sources to ensure that the corresponding collapsing index is being generated (see below)
Result collapsing requires the collapsing groups to be pre-defined in the configuration of the data sources. Check the data source configuration for any data source that includes information that you wish to include in collapsing groups and ensure there is an
indexing.collapse_fieldsis defined check the
Step-BuildCollapsingSignatures.logfile for the data source and look for any errors. Check the log that is in the live log files if you had a successful update and are viewing the live search. Check the log in offline log files if you are investigating an update that failed.