Concierge auto-completion

Funnelback’s Concierge provides the user with real-time suggestions as query terms are typed into the search box.

Concierge supports several types of auto-completion:

  • Simple auto-completion: is quick and easy to set up and returns suggestions that are words and phrases found within the content.

  • Structured auto-completion: this provides advanced auto-completion based on structured CSV data. The suggestions can be grouped by type and provide rich content (such as thumbnail images and other data) in the suggestion. Clicking on a suggestion can run a query, take the user directly to a resource or run some JavaScript.

  • Recent searches: Recent searches are suggested from the current user’s search history. This is available when search sessions are enabled on a search.

Auto-completion, when displayed to the end user can consist of several independent auto-completion datasets from the forms of auto-completion listed above.

By default a single data set of simple auto-completion is generated for a collection.

Disabling Concierge

Auto-completion is enabled by default using the auto-completion collection.cfg setting.

Configuring Concierge

Configuration of Concierge requires configuration of the Funnelback collections to produce auto-completion datesets, and front-end configuration to connect the search boxes to one or more auto-completion sources.

Auto-completion web service

Auto-completion in Funnelback is delivered via a web service. The web service is accessed using a REST-style request and returns a JSON packet containing the auto-completion suggestions.

Upgrading to Concierge

Existing templates (either based on the old jQuery UI widget, or the prototype/GitHub Concierge widget) can be upgraded to use the Concierge widget with minimal changes to existing templates.

Upgrading generated auto-completion to use the auto-completion widget

v15 and earlier structured auto-completion was normally generated from the Funnelback search index using custom workflow commands. In v16 the generation process needs to be upgraded to use a widget to generate the auto-completion.