Update stopped at user request


This error can occur when Funnelback detects that a stop update has been requested by a user.

Error message

Displayed in the data source update logs.

Error: Update stopped at user request (/opt/funnelback/data/<DATA-SOURCE-ID>/stop_update.txt)


A stop signal was sent to Funnelback (e.g. by an administrator clicking on the stop update button in the search dashboard).


Start a new update of the data source. If this update fails again with the same message then you may need to clear the data source’s locks.