Sign in as another user

The Sign in as tool allows a System administrator or Root user to switch to another user account for troubleshooting purposes.

This tool may allow you to reproduce a problem that has been reported by a specific user.


To sign in as a different user:

  1. Select My account  Sign in as.

  2. Type the user’s user name that you want to sign in as.

  3. Select Sign in.

The Sign out icon in the toolbar also changes to indicate that you are signed-in as another user.

  1. To revert to your user account, select Sign out.

You can also right-click on a User asset in the asset tree and choose the Sign in as option to do the same thing.

Performing actions as another user

Matrix uses your original account in the system logs whenever you perform a logged action while signed-in as a different user.

Log message