Custom form incomplete submissions screen

The Incomplete submissions screen allows you to configure the settings for incomplete submissions logged in the database.

Time periods

This section allows you to configure the time settings for reminder emails and the expiration of incomplete submissions.

The fields that are available in this section are as follows:

Send reminder email after

Select a period that will pass before triggering a reminder email. The user receives a reminder email informing them that they have a yet-to-be-completed submission. You can set the reminder period using by days, hours, and minutes. Setting this to zero (0) will disable this function.

Expire submissions after

Select a period that will pass before the system automatically deletes an incomplete submission. You can set the deletion period using days, hours, and minutes. Setting this to zero (0) disables this function.

Logged user email format

The settings in this section allow you to configure the format of the reminder email for logged-in users.

The fields that are available in this section are as follows:

To

The reminder email is sent automatically to the logged-in user of the incomplete submission if they have entered an email address on the form. Enter additional email addresses of the people who should also receive the reminder email. You can enter their email address in the text fields or select their user account in the asset finder field.

From

Enter the email address that will appear in the From field in the email.

Reply-to

Enter the email address to which the logged-in user can reply. The header does not get sent if you do not configure a reply-to address.

Subject

Enter the text to be used as the subject of the email.

Body

Enter the body of the email. You can enter either the text or HTML version of the email in this field.

To edit the HTML version:

  1. Click on the edit icon.
    A WYSIWYG editor will appear. You can use the following keyword replacements:

    %user_asset_<keywordreplacement>%

    You can use keyword replacements from the user asset by appending the standard asset keyword replacement onto the end of %user_asset_.

    %submission_asset_<keywordreplacement>%

    You can use keyword replacements from the submission asset by appending the standard asset keyword replacement onto the end of %submission_asset_. For example, if you want to show the submission asset’s ID, use the keyword replace %submission_asset_assetid%.

    %form_total_pages%

    This will show the total number of pages in the form.

    %return_to_form_url_current%

    This will show the URL directing the user back to the form’s current page.

    %return_to_form_url_latest%

    This will show the URL directing the user back to the form’s latest page.

    %form_asset_<keywordreplacement>%

    You can use keyword replacements from the form asset by appending the standard asset keyword replacement onto the end of %form_asset_.

Public user email format

The settings in this section allow you to configure the format of the reminder email for public users.

The fields that are available in this section are as follows:

To

The reminder email is sent automatically to the public user of the incomplete submission if they have entered an email address on the form. Enter additional email addresses of the people who should also receive the reminder email. You can enter their email address in the text fields or select their user account in the asset finder field.

From

Enter the email address that will appear in the From field in the email.

Reply-to

Enter the email address to which a public user can reply. The header does not get included in the email if you do not configure a reply-to address.

Subject

Enter the text to be used as the subject of the email.

Body

Enter the body of the email. You can enter either the text or HTML version of the email in this field.

To edit the HTML version, click on the edit icon.
A WYSIWYG editor will appear. The keyword replacements available on the public user email format are the same as those available on the logged user email format, with the addition of the following:

%form_submission_password%

The password required to regain access to the incomplete submission.