Registering a platform value on SugarCRM
This step is necessary to connect Squiz Connect to your SugarCRM instance, and is one of the tasks required in the authentication process of SugarCRM component.
If using a version of SugarCRM released after their Winter '18 release, you must register a platform on your SugarCRM instance.
As an admin on your SugarCRM instance, go to the Administration panel
Select Configure API Platforms
Enter a value for the new platform and click Add and then Save.
Go back and authenticate through Connect.