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File upload

The File Upload field allows users to upload files as part of their form response.

This typically includes photos, PDFs, or other files saved on their computer or device.

When using a mobile device, they can also take a photo on the spot.

Form users can select multiple files for uploading at the same time.

Alternatively, you can add multiple File Upload fields to the form to separate your file requirements.

Uploaded files can be viewed and managed within their particular response in the View Responses tab or with all other files in the File Manager tab.

You can configure notification emails to add uploaded files as attachments to notification emails for form responses.

Limitations

There is an upload size limit of 300 MB for all file types.

You can define restrictions on uploadable file types and file sizes when you configure your form.

The full list of supported file types are:

Images Documents Media Medical Other

ai, bmp, gif, heic, heif, jpeg, jpg, png, svg, tif, tiff, webp

doc, docx, odt, pages, pdf, ppt, pptx, rtf, txt, xls, xlsx

avi, flv, mp3, mp4, mpg, mov, wav, wma

dcm, dcm30, dic, dicm, dicom

an1, an2, csv, eml, eps, gpx, igc, kml, msg, psd, pub, zip
Uploaded files are not scanned or otherwise sanitized.

The File Upload field blocks the upload of unsupported file types. The File Upload field does no other input sanitization. Nor does it provide any malware scanning.

If notification emails are sent in response to file uploads, the uploaded files are, by default, shown as links in the sent e-mail. To access these files, recipients of the notification email must sign in.

If, however, the Add file uploads as attachments to the email option is checked, the uploaded files are included in the notification e-mail as an attachment.

There is an email attachment size limit of 20 MB. Once this limit is reached, no further files will be attached to the email.

Basic setup

  1. In the Form Fields panel (left-hand side), drag the File Upload field onto your form.

  2. Type the question or name.

  3. (Optional) Tick if answering this question is compulsory.

  4. Click Save & Close.

Show advanced options

Click the Show Advanced Options button to reveal additional controls and functionality, as the following table explains.

Option Description

Question (Label)

Show a different field label (instead of the field name) on the form.

  1. (Optional) Add a value to the Question (Label) field.

    When a Question (Label) is specified, it will override the Question (Name) on your form.

    Using this feature you can:

    • Show multiple fields with the same question or label.

    • Use internal field names for reporting purposes, but show user-friendly field labels on the form.

  2. (Optional) Check the Hide the question checkbox.

    When checked, this setting hides the Question (Name) label.

    It leaves the answer box in place.

  3. (Optional) Add further information and instruction.

    When populated, this field presents immediately adjacent to the Question (Name) field.

Max. file size in (MB)

Limit the size of files that can be uploaded.

Accepted file types (separated with commas; leave empty to allow default file types)

Limit the types of files that can be uploaded. For example, gif,jpg,png When left blank, all default file types are accepted.

  1. Hide this field until certain conditions or responses in other fields are met.

    For more information, see Conditional logic section.