Re-enable a user

You can re-enable a user account to restore their access to the organization.

Before you start

You need Owner primary role or Admin primary role permissions to re-enable a user.


To re-enable a user:

  1. Navigate to the Users page.

  2. Select Edit next to the user you want to re-enable.

  3. Select Re-enable this account.

    The user listing reloads to indicate the new status.

The user receives a new invite email inviting them back to the organization. Unlike the original invite process, they do not have to set up a new password.

If you removed access to services as suggested in Disable a user, re-activate each user account separately.