Re-enable a user
You can re-enable a user account to restore their access to the organization.
Before you start
You need Owner primary role or Admin primary role permissions to re-enable a user.
Steps
To re-enable a user:
-
Navigate to the Users page.
-
Select
next to the user you want to re-enable. -
Select Re-enable this account.
The user listing reloads to indicate the new status. If Custom Roles are active, re-enabling a user automatically creates a new Search user account for them. However, unless they are a DXP Owner, you must manually re-assign their Search roles. If Custom Roles are not active, the existing Search account is restored with its previous access.
The user receives a new invite email inviting them back to the organization. Unlike the original invite process, they do not have to set up a new password.
| If you removed access to services as suggested in Disable a user, re-activate each user account separately. |