Usage guidelines and recommendations

These guidelines and recommendations should be considered when using the File Store Service.

General

These guidelines and recommendations apply to all parts of the File Store Service:

  • The Extract option supports tar and gzip archive file formats only.

    The File Store Service can upload PKZip files. And these archives can be, in turn, made available for end-user download.

    Uploaded PKZip files cannot, however, be extracted by the File Store Service.

  • The service must not be used to store personally identifiable information (PII).

  • 50MB upload limit on POST and PATCH file endpoints.

  • 100MB size limit on each file:

    • served by static hosting

    • retrieved by API download.

  • Files are unavailable immediately after upload because they must pass a virus scan before being available for static hosting or API download.

  • Virus scanning operates as an asynchronous process.

  • File changes are final and cannot be undone or restored from a backup.

  • Fine-grained permissions on files and directories are not available.

Large file upload process limitations

These guidelines and recommendations apply specifically to the Large file process:

  • 50MB upload limit for large files uploaded through the File Store UI.

  • 100MB size limit for non-tar files uploaded through the large file process

  • Upload chunk conditions apply to all files:

    • The first upload chunk must be larger than 5MB.

    • The final upload chunk can be less than 5MB.

    • Upload chunks must be queued sequentially.

  • Long-running POST or PATCH operations are abandoned after one day.

  • Parameters successfully added or changed as part of an abandoned operation are retained.

  • A PATCH operation that adds additional parameters (for example, source or access) will take effect immediately.

  • File data will continue to return as empty for an initial POST operation to create a large file until the process fully completes.

  • File data will be returned during a PATCH operation on an existing file until the process finishes.

Static site serving

These guidelines and recommendations apply specifically to serving static sites through the File Store service:

  • Mappings are domain based. For example, having both www and non-www domains requires both domains to:

    • exist in the Squiz Content Management API

    • have static site serving enabled

    • be mapped to the same root folder.

  • Static-hosted sites can have only one default 404 page at the root of the site directory.

  • Cache settings are not configurable.

  • The cache cannot be dropped.

  • Files cannot be served if a directory exist with the same name AND contains an index.html file.