The information on this page relates to beta testing within the DXP

This documentation includes information for selected beta testers within the DXP. DO NOT use this unless you have been instructed to do so.

Alert icons and error messages

Page Builder uses alert icons and error messages to communicate problems.

This page provides information about these icons and messages and advice on resolving them.

Alert icons

When a problem is detected in a component or content block an icon presents in the Page outline column.

There are two different Alert icons: warnings and errors.

Warning alert icon

The warning alert icon is an exclamation point inside an orange triangle.

page outline components showing warning triangle
Figure 1. Three components in a Page outline column, each showing the warning alert icon.

A warning alert should be addressed, but it does not prevent the page from being saved.

Error alert icon

The error alert icon is an exclamation point inside a red octagon.

page outline component showing error exclamation
Figure 2. One component in a Page Outline column showing the error alert icon.

Error alert icons must be addressed.

Page builder content pages cannot be saved until such errors are corrected.

If an attempt is made to save a page with active error alerts, an error message presents:

some fields on the page require attention before saving

Identify the alert

Click the Edit control to open the component’s edit view.

The specific warning or error presents.

page outline editing panel warning
Figure 3. The edit view of a Pull quote component showing the details of a Warning alert.
page outline editing panel error
Figure 4. The edit view of a Consent banner component showing the details of an Error alert.

Possible warnings

Page Builder can return any of five warning alerts, depending on the component and the content page structure.

A warning alert should be addressed, but it does not prevent the page from being saved.

Some content variations should be reviewed

This warning appears with a block that has variants.

It indicates one or more variants have a component that can’t be rendered or edited (and couldn’t auto-upgrade).

This condition doesn’t prevent a content page asset from saving.

Resolve the issue so the page can be rendered or the component can be edited.

If the personalization or A/B testing icon in the Actions toolbar is opened, an equivalent warning icon appears alongside the affected variants.

Some content variations have no associated segment

This warning appears with a block that has variants.

It indicates one or more variants are orphaned.

This condition occurs when the Squiz DXP Console UI is used to delete the orphan’s segment from the Customer Data Platform.

If the personalization or A/B testing icon in the Actions toolbar is opened, an equivalent warning icon appears alongside the affected variants.

This condition does not prevent a content page asset from saving but indicates that some content will never be rendered.

This content variation has no associated segment. Previously #false

This warning relates to the previous error but appears with the orphaned variant.

In this case, false is the Segment ID of the variant with which this was previously associated.

This condition can be resolved by creating a CDP segment with a Segment ID of false. This newly-created segment will not be orphaned.

Alternatively, resolve this by opening the personalization settings and selecting a segment to show the content or by removing personalization from the block.

This component has been marked non-editable

This warning appears if the component exists in the set but is not editable.

This component will no longer appear on the frontend and cannot be edited. It has been removed from the component library by a site admin

This warning is displayed when the block refers to a component removed from the component set. That applies to blocks with and without personalization.

This component cannot be edited due to a code issue preventing an upgrade. Advanced users can edit the code here.

Possible errors

Page Builder can return any of three error alerts, depending on the component and the content page structure.

Error alert icons must be addressed.

Page builder content pages cannot be saved until such errors are corrected.

If an attempt is made to save a page with active error alerts, an error message presents:

some fields on the page require attention before saving

Some fields need attention before you can save your changes

This error presents when one or more of a component’s fields are in an incorrect state.

Depending on the component and the field, correcting this can require

  • adding data to an empty field that cannot be empty.

  • correcting data in a field that has unmet requirements for data in said field.

Some content variations need attention before you can save your changes

This error is displayed with a personalized block when any variation of the block, including the default content block:

  • has a validation error,

  • detects that a component has been removed (for example, from a component set), or

  • there is an API issue.

An additional error marker is displayed in the personalization content variations menu, indicating where the error was detected.

There was a problem communicating with the Customer Data Platform, which controls all the segments used for personalized content

This error message is displayed in a dialog box if the request to CDP segment API fails and the user tries to personalize a block or open the settings dialog box.