Workplace glossary

The Workplace glossary provides definitions for features and terms used in the context of the Workplace ecosystem.

A

Announcement

An announcement is a type of news item whose purpose is to distribute important information about a particular subject to other Workplace users. Unlike a news article, the relevancy of an announcement is typically shorter than that of a news article. Like a news article, an announcement consists of:

  • a News headline,

  • an Image file upload feature,

  • a Summary and Body, as well as

  • various other selectable categories of information (e.g. Article topics and AUDIENCE details) that can be specified for the announcement item.

C

Community administrator

A community administrator is a type of Workplace user who has full control of a (typically private) community within Workplace’s communities feature. By default, all Workplace users have community administrator permissions within public communities. A community administrator can do the following within a community they administer:

  • Edit the community’s name, description and image.

  • Add new members to the community.

  • Create community events and news items.

  • Moderate comments on any items within the community.

  • Archive the community.

E

Engagement analytics

Engagement analytics are a set of features in Workplace that provide organisations with a way to:

  • Measure and influence the engagement of their user with Workplace. Workplace system administrators can review reporting dashboard data to gain insights into their users reading habits and using this data, develop targeted content.

  • Identify their most popular news and information (e.g. the number of comments on a director’s announcement).

  • Share usage statistics with stakeholders through in-page analytics and reporting dashboard information, which in turn demonstrate engagement with important topics.

Event

An event is a type of news item whose purpose is to advertise information about a particular event to other Workplace users. An event consists of:

  • the Event name,

  • Start date, Start time, End date and End time,

  • an All day selector, which disables the previous time fields,

  • Repeat and Reminder fields, useful when downloading the event to your personal calendar,

  • an Event location,

  • an RSVP Details field,

  • a Description WYSIWYG editing box, as well as

  • various other selectable categories of information (e.g. Topic/Category and AUDIENCE details) that can be specified for the event item.

Events can also be created within communities, where such items are accessible within the scope of communities that provide context for these events.

N

News article

A news article is a type of news item whose purpose is to provide news about a particular topic to other Workplace users. A news article is synonymous with articles on a news website, or articles in a newspaper or magazine, etc., and consists of:

  • a News headline,

  • an Image file upload feature,

  • a Summary and Body, as well as

  • various other selectable categories of information (e.g. Article topics and AUDIENCE details) that can be specified for the news item.

News articles can also be created within communities, where such items are accessible within the scope of communities that provide context for these articles.

News item

A news item is a type of asset in Workplace which can be managed by Workplace system administrators.

Workplace provides any logged in Workplace user the ability to create the following types of news items, which are accessible throughout Workplace:

For Workplace system administrators, an event also consists of an additional asset known as a calendar event asset, which is generated automatically when an event is created.

News articles and events can also be created within communities, where such news items are accessible within the scope of communities that provide context for these items.

U

User avatar menu

The user avatar menu is a menu accessible from an icon at the top-right of the Workplace interface that allows you to modify numerous settings associated with your Workplace user account.

Read more about this menu’s functionality in the Modify user settings section of the User Guide.

W

Workplace root user

A Workplace root user is a type of Workplace user who has permission to access all admin mode areas of their Workplace instance.

Workplace server administrator

A Workplace server administrator is a person who administers and configures a Workplace installation and its servers. Workplace server administrators are Squiz staff members who have secure shell (SSH) access to the back-end systems that integrate with a Workplace instance and these people are typically involved with installing a Workplace instance itself.

Do not refer to these people as "Workplace system administrators" as that term has a very different meaning.

Workplace system administrator

A Workplace system administrator is a type of Workplace user who has permission to access almost all admin mode areas of their Workplace instance. Workplace system administrator’s user accounts are located within the System Administrators asset in admin mode.

An existing Workplace user can be morphed into a Workplace system administrator. Learn more about this in Changing Account Types of the Matrix 5.5 and earlier documentation. An existing Workplace system administrator can morph an existing Workplace user to a Workplace system administrator account type.

Unlike a Workplace root user, a Workplace system administrator cannot create a new Workplace system administrator account from scratch and there are some fields within the System Management area of admin mode that a Workplace system administrator cannot access.

Unless the context is obvious, avoid contracting "Workplace system administrator" to "system administrator", since a system administrator relates to a user account type in Matrix.

A Workplace system administrator may be a Squiz employee involved in implementing a Workplace solution for a customer.

Workplace user

A Workplace user is a person who has a user account configured in Workplace. A Workplace user account allows the user to log in to Workplace and access their content.

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