Contributing to a community

Overview

A Workplace user who can access a community from the Communities page, can contribute to the community by doing the following:

  • post comments with threads in the community’s discussion, as well as

  • share files (known as documents) from within the community.

Posting comments within a community’s discussion

Workplace users with access to a community can post comments and replies (as threads) within a community’s discussion.

To post comments within a community’s discussion:

  1. Ensure you have accessed Workplace’s communities feature.

  2. Click the tile of the community whose discussion is being edited, to access the community’s overview page.

  3. On the DISCUSSIONS tab, click the title of the discussion to open it.

  4. In the content editing box (immediately below the discussion’s title and description), enter a comment relevant to the discussion’s topic or task.

  5. Upon completing the comment, click the Post button.

  • Posting a comment adds the comment to the top of the discussion’s list of existing comments.

  • Replies to an existing comment (or comment replies) are indented and posted in succession below existing replies. Be aware that comment replies only support one level of indentation.

  • You can only edit or delete your own comments. You cannot edit or delete comments posted by other Workplace users (unless you are a Workplace system administrator or have administrator permissions to the community).

  • If you delete your comment, to which one or more replies have been posted, then all replies to your comment are also deleted.

Adding a document within a community

Workplace users with access to a community can add a file (i.e. a document) to share from within the community.

The following types of files can be added and uploaded through this feature:

File type category Supported file type extensions

Excel spreadsheets

xls, xlt, xlsx, xlsm, xltx, xltm

Word documents

doc, dot, docx, docm, dotx, dotm

PowerPoint presentations

ppt, pot, pps, pptx, potx, ppsx, pptm, potm, ppsm

Image files

gif, jpg, jpeg, png

PDF files

pdf

Text files

txt, csv

To add a document within a community:

  1. Ensure you have accessed Workplace’s communities feature.

  2. Click the tile of the community where the document will be added, to access the community’s overview page.

  3. On the DOCUMENTS tab, click the add document button Add document button, which opens the Add document dialog box.

    If there are no existing news articles, click + Add document in middle of this section.
  4. Click Choose a file and choose the supported file to share from within the community, noting the maximum size.

  5. Click Upload to upload and add the file, which makes it available to download from within the community via the DOCUMENTS tab.

Any Workplace user with access to the community can download and/or delete the file/document (via the download/trashcan icon to its right).

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