Single customer view (SCV)

The Single Customer View (SCV) feature provides users with an overview of individual customer data in a single location.

This section documents the use of the Single Customer View feature.

It provides a step-by-step guide to navigating the Single Customer View, including:

  • viewing customers per segment;

  • searching for specific customers;

  • viewing customer profile details; and

  • analyzing customer behavior and preferences.

The section also covers more advanced features such as

  • finding and deleting a customer;

  • exporting customer data; and

  • best practices for data collection, storage, and compliance with data privacy regulations.

The signed-in user must possess the CDP Data Agent role to access the screens within the Single Customer View section of the Squiz CDP.

This is a secondary user role, and it is administered through the Squiz DXP. Read about this role in the Squiz DXP documentation.

  • Schema

    Learn how to use and modify a SCV schema.

  • Segment insights

    Learn about data-driven analyses of specific customer segments.

  • Customers

    How to manage customers in Squiz Customer Data Platform

  • Exports

    Learn how to export customer data information in a comma-separated value (CSV) file.