Spark uses credits when it creates a page. Your subscription sets the credit limit for your organization.
By default, all users share your organization’s credits. You can instead give individual users their own allocation.
If a page fails to build, Spark does not charge credits for that page.
What users see as credits run low
Spark checks the available credits when a user starts a new page. The panel shows one of the following messages:
| Message | What it means |
|---|---|
Spark credits approaching limit | The credits used are close to your limit. The user can select OK and continue. |
Spark credits limit reached | No credits are left. The user cannot create pages and must contact an administrator. |
Spark unavailable | Spark is not available for the user’s account. The user cannot create pages and must contact an administrator. |
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Each message includes a link to your subscription details. To increase your credit limit, contact your Squiz representative. |