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Contributing to a community

Overview

A Workplace user who can access a community from the Communities page, can contribute to the community by doing the following:

  • post comments with threads in the community’s discussion, as well as

  • share files (known as key documents) from within the community.

Posting comments within a community’s discussion

Workplace users with access to a community can post comments and replies (as threads) within a community’s discussion.

To post comments within a community’s discussion:

  1. Ensure you have accessed Workplace’s communities feature.

  2. Click the tile of the community whose discussion you will comment on, to access the community’s overview page.

  3. In the Discussions section (under Overview), click the title/brief description for the discussion’s topic or task (under the DISCUSSIONS tab), to access the community’s discussion.

  4. In the content editing box immediately under the Discussion page’s Overview, enter a comment relevant to the discussion’s topic or task.

    • The text formatting features available when editing page comments are also available in this content editing box. Learn more about these features in Social collaboration.

    • Upon completing the comment, click the Post button.

  • Posting a comment adds the comment to the top of the discussion’s list of existing comments.

  • Replies to an existing comment (or comment replies) are indented and posted in succession below existing replies. Be aware that comment replies only support one level of indentation.

  • You can only edit or delete your own comments. You cannot edit or delete comments posted by other Workplace users.

  • If you delete your comment, to which one or more replies have been posted, then all replies to your comment are also deleted.

Adding a key document within a community

Workplace users with access to a community can add a file (or key document) to share from within the community.

The following types of files can be added and uploaded through this feature:

File type category Supported file type extensions

Excel spreadsheets

xls, xlt, xlsx, xlsm, xltx, xltm

Word documents

doc, dot, docx, docm, dotx, dotm

PowerPoint presentations

ppt, pot, pps, pptx, potx, ppsx, pptm, potm, ppsm

Image files

gif, jpg, jpeg, png

PDF files

pdf

Text files

txt, csv

To add a key document within a community:

  1. Ensure you have accessed Workplace’s communities feature.

  2. Click the tile of the community where the key document will be added, to access the community’s overview page.

  3. In the Discussions section (under Overview), click the KEY DOCUMENTS tab to access this feature.

  4. Click the Add a document button to open the Upload a document dialog box.

  5. Click Choose file and choose the supported file to share from within the community, noting the maximum size.

  6. Specify a Title for the file in text box below.

  7. Click Upload to upload and add the file, which makes it available to download from within the community via the KEY DOCUMENTS tab.

Any Workplace user with access to the community can download and/or delete the file/key document (via the trashcan icon to its right).