Bulk test an Agent
Use the bulk testing feature in Squiz DXP to evaluate your chatbot Agent against multiple questions simultaneously. Running a bulk test allows you to review accuracy, source attribution, and default fallback responses at scale.
Overview
The Bulk test tool lets you submit a series of test questions to an Agent—either by entering them manually or importing a CSV file—and monitor the processing progress in real time. Once complete, you can download a detailed report containing the generated answers, source pages, matched promo codes, and up to eight related source questions used for response generation.
Prerequisites
Before executing a bulk test, ensure you have:
- Access to the Conversations workspace within Squiz DXP.
- An active Agent configured with linked content topics.
How to run a bulk test
Step 1: Open the Bulk Test modal
- Navigate to Conversations > Agents and select your Agent.
- In the top right corner of the Agent configuration page, select the More options [ ... ] menu.
- Select Bulk test.
Step 2: Enter test questions
You can populate test questions using one of two methods within the Agent Bulk Test modal:
- Manual entry
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Enter one question per line directly into the text area.
- CSV Import
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Select Import questions to upload a file containing your list of test questions.
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When importing questions using CSV, ensure each question is listed on its own line without additional formatting to avoid parsing errors. |