Net error: read timed out


This error occurs when a request for a URL times out.

Error message

Displayed in the url_errors.log file

E [Net Error: Read timed out] [2014:07:31:09:10:51]


This indicates that the web crawler received a timeout when attempting to fetch the URL.


  • Ensure that the Funnelback server can access the page (e.g. curl the page from the server terminal). If the page cannot be accessed in this way there could be a network connection issue or Funnelback could be being blocked by a firewall or similar.

  • Increase the crawler.request_timeout setting in collection.cfg (default is 15000 ms).

  • Enable timeout retires by setting crawler.max_timeout_retries in collection.cfg.