Download support package

This feature is not available to users of the Squiz Experience Cloud version of Funnelback.

The "Download Support Package" link in the Administer tab will generate a zip file containing useful information for filing a support request. This file may contain copies of:

  • Configuration files

  • Log files

  • Version information

If requested by Funnelback support you can then email this zip file to aid them in debugging an issue.

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