Funnelback installation troubleshooting
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| This feature is not available to users of the Squiz Experience Cloud version of Funnelback. |
RedHat Enterprise firewall
If enabled, the default firewall will not allow connections to the default port (8443) on which Funnelback’s administration interface runs. This can be changed as follows.
vi /etc/sysconfig/iptables
add the following line
-A RH-Firewall-1-INPUT -m state --state NEW -m tcp -p tcp --dport 8443 -j ACCEPT
then run
/etc/init.d/iptables restart
Admin interface via HTTPS
The Funnelback administration interface can only be accessed via HTTPS. If you are experiencing problem accessing the administration interface (particularly blank pages loading instead of the expected ones), please ensure you are using:
https://hostname:8443/search/admin
and not:
http://hostname:8443/search/admin.
Set program paths
Funnelback interacts with various programs via command execution. The locations of these programs are referenced from the file INSTALLATION_DIRECTORY/conf/executables.cfg. These programs should be installed (if not already) and their executable location reflected in the executables.cfg file.